Brown's Home Heating & AC
23 Google reviews
3 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Last updated: By HeatPumpIndex Evidence Desk
About Brown's Home Heating & AC
HeatPumpIndex lists Brown's Home Heating & AC as a heating and cooling contractor serving Pickering, rated 3.7★ across 23 Google reviews.
Offerings
- Repair services
The HeatPumpIndex score, line by line
23out of 100
- Reviews and reputation20 of 45
- Google rating, adjusted for how many reviews stand behind it (4.04 of 5)+11
- How many Google reviews there are (23)+9
- What it states on its own website0 of 30
Nothing on file for this one. Usually that means a thin website, or one this site could not read.
- Website and record3 of 25
- No website on the record+0
- Posts its opening hours+2
- Has three or more photos+1
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
What reviewers kept coming back to
- Repeat visits needed
- “The technician came to our home many times to fix our furnace and heat pump unit. After several visits and a bill of over $1867.00 it still wasn't fixed”
- Slow to respond
- “We didn't get return phone calls, texts, or emails so gave up and had to hire another company”
- Billing dispute
- “They will not answer why were billed for items that we should have never had to p”
- Used them for years
- “I have used Browns at my current and previous home every time we need repair or service on furnace and air conditioner”
- Furnace install
- “installed a new furnace, new HRV, new steam humidifier, remounted the HWH and reinstalled the AC”
- Ductwork and venting
- “They also did a great job installing the ducting under the slab on grade”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
What customers say
“Avoid this company. The perfect example of a terrible customer experience. I wanted to support a local Durham Region company so I chose this company for a new furnace and new hot water tank for my house in Pickering. Here…”
Robbvia Google reviews8 years ago
“The technician came to our home many times to fix our furnace and heat pump unit. After several visits and a bill of over $1867.00 it still wasn't fixed. He left his testing gauges on our heat pump and didn't…”
D.via Google reviews8 years ago
“I needed help with the AC repair in the middle of a heat wave in July. Steve called me back quickly and then sent Andrew the next day!! Lana kept in touch with me through it all and she kindly…”
Ruthvia Google reviews3 years ago
“Spring 2020 AC installation was fine, the annual service for the furnace was done except the service man forgot to check our humidifier which my other Heat and AC company always checked! The owner Mr. Brown seems honorable, what bothered…”
joannevia Google reviews5 years ago
“I have used Browns at my current and previous home every time we need repair or service on furnace and air conditioner. Service has always been prompt and friendly. Price is fair. They have even explained how we can fix…”
Atinukevia Google reviews7 years ago
Hours
Open 24 hours, every day
Brown's Home Heating & AC: frequently asked questions
Is Brown's Home Heating & AC well reviewed?
- Brown's Home Heating & AC holds a 3.7-star Google rating across 23 reviews. Read the newest reviews first, since a heat pump crew can change entirely inside a year.
Where does Brown's Home Heating & AC operate?
- Brown's Home Heating & AC works out of Pickering in the Durham area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 1035 Toy Ave #17, Pickering, ON L1W 3N9.
How do I get a quote from Brown's Home Heating & AC?
- You can contact Brown's Home Heating & AC directly.