Creature Comforts HVAC
1,034 Google reviews
Heat Pump Installation in Burlington
5 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Registered for Ontario’s Home Renovation Savings heat pump rebate
Last updated: By HeatPumpIndex Evidence Desk
About Creature Comforts HVAC
HeatPumpIndex lists Creature Comforts HVAC as a heat pump installer serving Burlington, rated 5.0★ across 1,034 Google reviews.
Locally Owned and Operated by Two Amazing Brothers. - Heating and Air Conditioning Sales and Service!
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Offerings
- Repair services
Amenities
- Gender-neutral washroom
Crowd
- LGBTQ+ friendly
- Transgender safe space
Parking
- Free parking lot
The HeatPumpIndex score, line by line
71out of 100
- Reviews and reputation45 of 45
- Google rating, adjusted for how many reviews stand behind it (5.00 of 5)+30
- How many Google reviews there are (1,034)+15
- What it states on its own website7 of 30
- Says it belongs to 1 trade body or manufacturer programme+4
- Says it has been in the trade about 16 years+3
- Website and record19 of 25
- The website answered when we fetched it+8
- On Ontario's Home Renovation Savings contractor register+8
- Posts its opening hours+2
- Has three or more photos+1
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
Statements on Creature Comforts HVAC’s own website
- Says it has been going since 2010
- Says it is an HRAI member
Each line above is a sentence a crawler found on that company’s website when the site was read on 2026-08-30. Nobody here rang a regulator or looked at a certificate, which is why every line begins “Says it”.
What reviewers kept coming back to
- Heat pump install
- “I recently had a new Midea furnace and heat pump installed by Creature Comforts”
- Boiler work
- “We recently contacted them to have a combi boiler installed”
- Tidy worksite
- “fantastic installation team, and the work site was left spotless”
- Quick installation
- “The installation was accomplished in one day by a polite, clean and expert crew”
- Sized the system
- “When Dale came to take measurements and discuss product options he was detailed, transparent, and honest”
- Owner came personally
- “Dale, one of the owners was very helpful with explaining the available systems allowing us to make informed choices”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Ontario rebate programme
Creature Comforts HVAC appears on Ontario’s Home Renovation Savings contractor directory as registered to install heat pumps under the programme. Homeowners generally need a registered contractor to claim the rebate.
Heat pump types on the register: Centrally Ducted ccASHPs, Ductless ccASHPs.
Being on this list is not a recommendation. The programme states that Enbridge Gas and the IESO do not endorse any of the contractors on it. Read from the official contractor directory on 2026-08-03. Confirm current status with the programme before you sign anything.
Services
- Heat Pump Installation
- Ductless Mini Splits
- Air Conditioning
- HOME RENOVATION SAVINGS
- Service Appointments
- Contractor Checklist
- Creature Love
- Financing Pre-Approval
- Family Owned & Operated since 2010
What customers say
“We had Creature Comforts install a new Lennox furnace, along with media filter, and required ductwork, and the entire experience was outstanding from start to finish. The installation was carried out in an extremely professional manner, and the workmanship is…”
Rajivvia Google reviews2 months ago
“Super work by a super team. Competitive options were provided, along with a recognition that there are better times to be purchasing a new furnace and heat pump, which we appreciated. The team at CC maintained great, friendly communications throughout…”
Davidvia Google reviews2 months ago
“I recently had a new Midea furnace and heat pump installed by Creature Comforts. If I could give more than 5 stars I would. As a family operated business Dale (co-owner) and team provide unmatched service and transparency. When Dale…”
Davidvia Google reviews4 weeks ago
“We never regretted our decision to use Creature Comforts (a family business) for the installation of our furnace, At that time we received excellent service and our home was treated with utmost care. during installation. Recently our air conditioner failed…”
Annvia Google reviews2 weeks ago
“We are extremely satisfied with our new Midea Heat Pump just installed by Eric, Chris, Nick and Adrian of Creature Comforts HVAC in Burlington. Dale, one of the owners was very helpful with explaining the available systems allowing us to…”
Gracevia Google reviewsa month ago
Hours
Open 24 hours, every day
Before you book, read the questions to ask heat pump installers.
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Creature Comforts HVAC: frequently asked questions
Is Creature Comforts HVAC well reviewed?
- Creature Comforts HVAC holds a 5.0-star Google rating across 1,034 reviews. That is a strong score for a heat pump installer in the Greater Toronto Area.
Where does Creature Comforts HVAC operate?
- Creature Comforts HVAC works out of Burlington in the Halton area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 850 Legion Rd Unit 6, Burlington, ON L7S 1T6.
How do I get a quote from Creature Comforts HVAC?
- You can contact Creature Comforts HVAC directly or through its website.
What does Creature Comforts HVAC charge for heat pump installation?
- Creature Comforts HVAC sets its own prices, but as a market benchmark central ducted air source heat pump, installed runs $5,000 to $12,000 per project (CAD) across the GTA, according to Imperial Heating (Toronto, 2026 price guide). Add 13% HST, and request an itemized quote for numbers specific to your project.