Enercare
25,996 Google reviews
Heat Pump Repair in Markham


2 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Registered for Ontario’s Home Renovation Savings heat pump rebate
Last updated: By HeatPumpIndex Evidence Desk
About Enercare
HeatPumpIndex lists Enercare as a heat pump repair company serving Markham, rated 4.6★ across 25,996 Google reviews.
Appears here for heat pump repair, heat pump installation and ductless mini split work in Markham. The company appears on Ontario's Home Renovation Savings register.
Service options
- Onsite services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
Planning
- Appointment required
The HeatPumpIndex score, line by line
65out of 100
- Reviews and reputation37 of 45
- Google rating, adjusted for how many reviews stand behind it (4.60 of 5)+22
- How many Google reviews there are (25,996)+15
- What it states on its own website10 of 30
- Says it holds a trade licence, without naming the registrar+7
- Says it has been in the trade about 14 years+3
- Website and record18 of 25
- The website answered when we fetched it+8
- On Ontario's Home Renovation Savings contractor register+8
- Posts its opening hours+2
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
Statements on Enercare’s own website
- Says about 14 years in the trade
- Says it holds a trade licence
Each line above is a sentence a crawler found on that company’s website when the site was read on 2026-08-30. Nobody here rang a regulator or looked at a certificate, which is why every line begins “Says it”.
What reviewers kept coming back to
- Slow to respond
- “After trying for days to reach Enercare without success, I had to hire another company to remove the leaking unit and install a new water heater immediately to prevent property damage.”
- Billing dispute
- “When I finally reached Enercare, I was told that returning the old water heater was not an option and that I had to pay a buyout.”
- Tidy worksite
- “The installation was completed smoothly, and they left the area spotless.”
- Arrived when promised
- “They arrived right on time as promised.”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Ontario rebate programme
Enercare appears on Ontario’s Home Renovation Savings contractor directory as registered to install heat pumps under the programme. Homeowners generally need a registered contractor to claim the rebate.
Heat pump types on the register: Centrally Ducted ccASHPs, Ductless ccASHPs.
Being on this list is not a recommendation. The programme states that Enbridge Gas and the IESO do not endorse any of the contractors on it. Read from the official contractor directory on 2026-08-03. Confirm current status with the programme before you sign anything.
Services
- Heat Pump Repair
- Heat Pump Installation
- Ductless Mini Splits
- Enercare Markham
- Locations
- Boiler & Furnace
- Air Conditioner
- Water Heater
- Plumbing
- Markham Plumbing Repair Services
What customers say
“Actually scheduled install on thursday but they called that could install earlier, that’s appreciated because its very cold water for shower even in summer. Two staff are Professional, polite, efficient, and very thorough. The installation was completed smoothly, and they…”
Angievia Google reviewsa month ago
“Extremely disappointing customer service. My rental water heater (installed in 2014) started leaking. After trying for days to reach Enercare without success, I had to hire another company to remove the leaking unit and install a new water heater immediately…”
Senvia Google reviews3 weeks ago
“I would strongly caution anyone against trusting the recommendations we received from Enercare. We called because our air conditioner wasn’t working properly and there was water leaking. Instead of diagnosing the actual problem, the technician told us we needed a…”
tarynvia Google reviews4 weeks ago
“I would never have believed that I could have beautiful drinking water coming from a tap from the town water supply. I had put away my beautiful glass kettle because before the installation it was immediately white and scaly, I…”
Rosievia Google reviews2 months ago
“John Pennacchio called prior to his arrival and showed up between the scheduled appointment window. He was quick to identify all of my electrical issues. He was knowledgeable, professional, clean, and solved my electrical issues in a timely manner. Highly…”
Paulvia Google reviewsa month ago
Hours
| Monday | 9 a.m.–4 p.m. |
|---|---|
| Tuesday | 9 a.m.–4 p.m. |
| Wednesday | 9 a.m.–4 p.m. |
| Thursday | 9 a.m.–4 p.m. |
| Friday | 9 a.m.–4 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Before you book, read the questions to ask heat pump repair companies.
Similar companies nearby
Enercare: frequently asked questions
Is Enercare well reviewed?
- Enercare holds a 4.6-star Google rating across 25,996 reviews. That is a strong score for a heat pump repair company in the Greater Toronto Area.
Where does Enercare operate?
- Enercare works out of Markham in the York Region area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 7400 Birchmount Ave, Markham, ON L3R 5V4.
How do I get a quote from Enercare?
- You can contact Enercare directly or through its website.
What does Enercare charge for heat pump repair?
- Enercare sets its own prices, but as a market benchmark diagnostic visit / service call (toronto) runs $80 to $150 per visit (CAD) across the GTA, according to Imperial Heating (Toronto, 2026). Add 13% HST, and request an itemized quote for numbers specific to your project.