Mersey Heating and Air Conditioning
3,926 Google reviews
Heat Pump Repair in Scarborough
2 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Heat pump work confirmed on their website
Registered for Ontario’s Home Renovation Savings heat pump rebate
Last updated: By HeatPumpIndex Evidence Desk
About Mersey Heating and Air Conditioning
HeatPumpIndex lists Mersey Heating and Air Conditioning as a heat pump repair company serving Scarborough, rated 4.8★ across 3,926 Google reviews.
Appears here for heat pump repair, heat pump installation and ductless mini split work from a base in Scarborough. Their own website names heat pump work, and the company appears on Ontario's Home Renovation Savings register.
Service options
- Onsite services
Accessibility
- Wheelchair accessible seating
- Wheelchair-accessible washroom
Offerings
- Repair services
Amenities
- Gender-neutral washroom
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Appointment required
Payments
- Credit cards
What their own website says about heat pumps
unity . Heating Services . Air Conditioning Services . Heat Pumps . Plumbing . Drains & Sewer Systems . Water Heaters . Find a hom
Quoted as found from their own site. How we match evidence.
The HeatPumpIndex score, line by line
74out of 100
- Reviews and reputation41 of 45
- Google rating, adjusted for how many reviews stand behind it (4.80 of 5)+26
- How many Google reviews there are (3,926)+15
- What it states on its own website11 of 30
- Says it holds a trade licence, without naming the registrar+7
- Says it has been in the trade about 52 years+4
- Website and record22 of 25
- The website answered when we fetched it+8
- On Ontario's Home Renovation Savings contractor register+8
- Its own website mentions heat pump work+4
- Posts its opening hours+2
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
Statements on Mersey Heating and Air Conditioning’s own website
- Says it has been going since 1974
- Says it holds a trade licence
Each line above is a sentence a crawler found on that company’s website when the site was read on 2026-08-30. Nobody here rang a regulator or looked at a certificate, which is why every line begins “Says it”.
What reviewers kept coming back to
- Used them for years
- “We've used Mersey for over 19 years and have never been disappointed.”
- Water heater or tankless
- “Zhao did an excellent job fixing our water heater.”
- Arrived when promised
- “The hot water tank installation team arrived on time.”
- Tidy worksite
- “They carefully laid a red carpet down the back stairs, to avoid soiling the broadloom carpet.”
- Annual maintenance
- “He took the time and care to perform thorough maintenance on my AC unit and made sure everything was checked properly.”
- Explained the options
- “The tech John, was on time, professional, explained our issue and helped us understand our options for quoting.”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Ontario rebate programme
Mersey Heating and Air Conditioning appears on Ontario’s Home Renovation Savings contractor directory as registered to install heat pumps under the programme. Homeowners generally need a registered contractor to claim the rebate.
Heat pump types on the register: Centrally Ducted ccASHPs, Ductless ccASHPs.
Being on this list is not a recommendation. The programme states that Enbridge Gas and the IESO do not endorse any of the contractors on it. Read from the official contractor directory on 2026-08-03. Confirm current status with the programme before you sign anything.
Services
- Heat Pump Repair
- Heat Pump Installation
- Ductless Mini Splits
- Optimum Clean Air Bundle
- Heating Services
- Air Conditioning Services
- Heat Pumps
- Plumbing
- Drains & Sewer Systems
- Water Heaters
What customers say
“Zhao did an excellent job fixing our water heater. He was professional, knowledgeable, and efficient throughout the entire process. He quickly identified the issue and completed the repair with great attention to detail. Everything is working perfectly now. I highly…”
Krenarvia Google reviewsa month ago
“Mersey was very responsive! Their customer service was friendly and set up the appointment to come look at our failed air conditioning. The tech John, was on time, professional, explained our issue and helped us understand our options for quoting.…”
Stuartvia Google reviewsEdited a month ago
“We had a fabulous experience with Mersey, thanks to Gavin, our technician. He was open, communicative and extremely personable. A real human being in an age of AI. ;) Our gas leak was dealt with quickly and efficiently at what…”
Starvia Google reviewsa month ago
“I got to thank Teresa at Mercey. She was very thoughtful and helpful when we had emergency with water heater. Two gentlemen in less than 15 hours from Mersey Heating show up at our door to help us replace the…”
Minvia Google reviews6 months ago
“John Park was excellent. He took the time and care to perform thorough maintenance on my AC unit and made sure everything was checked properly. I really appreciated how he explained what he was looking at, how the system works,…”
Davidvia Google reviews3 months ago
Hours
Open 24 hours, every day
Before you book, read the questions to ask heat pump repair companies.
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Mersey Heating and Air Conditioning: frequently asked questions
Is Mersey Heating and Air Conditioning well reviewed?
- Mersey Heating and Air Conditioning holds a 4.8-star Google rating across 3,926 reviews. That is a strong score for a heat pump repair company in the Greater Toronto Area.
Where does Mersey Heating and Air Conditioning operate?
- Mersey Heating and Air Conditioning works out of Scarborough in the Scarborough area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 1960 Ellesmere Rd Unit 6, Scarborough, ON M1P 3C2.
How do I get a quote from Mersey Heating and Air Conditioning?
- You can contact Mersey Heating and Air Conditioning directly or through its website.
What does Mersey Heating and Air Conditioning charge for heat pump repair?
- Mersey Heating and Air Conditioning sets its own prices, but as a market benchmark diagnostic visit / service call (toronto) runs $80 to $150 per visit (CAD) across the GTA, according to Imperial Heating (Toronto, 2026). Add 13% HST, and request an itemized quote for numbers specific to your project.