Reliance Heating, Air Conditioning & Plumbing
2,230 Google reviews
Heat Pump Repair in St. Lawrence
2 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Heat pump work confirmed on their website
Registered for Ontario’s Home Renovation Savings heat pump rebate
Last updated: By HeatPumpIndex Evidence Desk
About Reliance Heating, Air Conditioning & Plumbing
HeatPumpIndex lists Reliance Heating, Air Conditioning & Plumbing as a heat pump repair company serving St. Lawrence, rated 4.7★ across 2,230 Google reviews.
Indexed under heat pump repair, heat pump installation and ductless mini split work from a base in St. Lawrence. Heat pump work is named on the company's own site, and its name is on Ontario's Home Renovation Savings register.
Accessibility
- Wheelchair-accessible parking lot
Offerings
- Repair services
Planning
- Appointment required
Payments
- Credit cards
What their own website says about heat pumps
tioning Install & Repairs - Furnace & Heating Repair - Heat Pumps - Plumbing Emergency Service
Quoted as found from their own site. How we match evidence.
The HeatPumpIndex score, line by line
72out of 100
- Reviews and reputation39 of 45
- Google rating, adjusted for how many reviews stand behind it (4.70 of 5)+24
- How many Google reviews there are (2,230)+15
- What it states on its own website11 of 30
- Says it holds a trade licence, without naming the registrar+7
- Says it has been in the trade about 60 years+4
- Website and record22 of 25
- The website answered when we fetched it+8
- On Ontario's Home Renovation Savings contractor register+8
- Its own website mentions heat pump work+4
- Posts its opening hours+2
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
Statements on Reliance Heating, Air Conditioning & Plumbing’s own website
- Says about 60 years in the trade
- Says it holds a trade licence
Each line above is a sentence a crawler found on that company’s website when the site was read on 2026-08-30. Nobody here rang a regulator or looked at a certificate, which is why every line begins “Says it”.
What reviewers kept coming back to
- Explained the options
- “When our boiler needed to be replaced, Charlie, our senior advisor, explained our options and answered all our questions.”
- Boiler work
- “When our boiler needed to be replaced, Charlie, our senior advisor, explained our options and answered all our questions.”
- Same day service
- “Our service person came same day and fixed our air conditioner super-fast.”
- Furnace install
- “We now have a new furnace with them as well.”
- Water heater or tankless
- “The advisor, Charlie Chao walked us through all the options and got us an amazing deal for a furnace / AC (which was also old and needed to be replaced) / tankless water heater / thermostat and humidifier.”
- Slow to respond
- “I would have given 5 stars, except that we had an incredibly stressful experience with one of their salesmen, as he was more interested in getting a good review, and did not follow up communicating with us when we wished to cancel the contract within the 10-day grace period, which caused huge headaches.”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Ontario rebate programme
Reliance Heating, Air Conditioning & Plumbing appears on Ontario’s Home Renovation Savings contractor directory as registered to install heat pumps under the programme, listed there as Reliance Home Comfort Toronto. Homeowners generally need a registered contractor to claim the rebate.
Heat pump types on the register: Centrally Ducted ccASHPs, Ductless ccASHPs.
Being on this list is not a recommendation. The programme states that Enbridge Gas and the IESO do not endorse any of the contractors on it. Read from the official contractor directory on 2026-08-03. Confirm current status with the programme before you sign anything.
Services
- Heat Pump Repair
- Heat Pump Installation
- Ductless Mini Splits
- Property Management
- Furnace
- Rent or Buy a Furnace
- Rent or Buy a Boiler
- Heating Protection Plans
- Tune up & Maintenance Plans
- Indoor Air Purifiers
What customers say
“Salma from Reliance provided great customer service, professionalism, expertise, and dedication throughout the entire process. Her knowledgeable guidance, clear communication, and genuine commitment to helping made the experience smooth, efficient, and stress-free. She was always responsive, patient, and supportive. I…”
Lidavia Google reviews2 months ago
“We were extremely impressed with this company. When our boiler needed to be replaced, Charlie, our senior advisor, explained our options and answered all our questions. On the day of the installation he arrived early to ensure the service team…”
Janvia Google reviews2 months ago
“Salma is the best Home Comfort Advisor I’ve ever worked with! She expertise in HVAC and water purification systems is outstanding. she took the time to carefully assess my home’s needs and explained all the options clearly, making it easy…”
Mursalvia Google reviews2 months ago
“The Service Technician was very polite and knowledgeable. They made sure that my home was well prepared prior to bringing in the new equipment. He was very informative and went through everything prior to leaving.”
Danielvia Google reviews5 months ago
“Our experience with reliance is always great. We now have a new furnace with them as well. Great techs, sales reps and assistance on the phone. installs are done in a timely fashion, and in time. Quality and care are…”
Jacquelinevia Google reviews3 months ago
Hours
Open 24 hours, every day
Before you book, read the questions to ask heat pump repair companies.
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Reliance Heating, Air Conditioning & Plumbing: frequently asked questions
Is Reliance Heating, Air Conditioning & Plumbing well reviewed?
- Reliance Heating, Air Conditioning & Plumbing holds a 4.7-star Google rating across 2,230 reviews. That is a strong score for a heat pump repair company in the Greater Toronto Area.
Where does Reliance Heating, Air Conditioning & Plumbing operate?
- Reliance Heating, Air Conditioning & Plumbing works out of St. Lawrence in the Old Toronto area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 145 Front St E Ste L3, Toronto, ON M5A 1E3.
How do I get a quote from Reliance Heating, Air Conditioning & Plumbing?
- You can contact Reliance Heating, Air Conditioning & Plumbing directly or through its website.
What does Reliance Heating, Air Conditioning & Plumbing charge for heat pump repair?
- Reliance Heating, Air Conditioning & Plumbing sets its own prices, but as a market benchmark diagnostic visit / service call (toronto) runs $80 to $150 per visit (CAD) across the GTA, according to Imperial Heating (Toronto, 2026). Add 13% HST, and request an itemized quote for numbers specific to your project.