Thermal Exchange Service inc
45 Google reviews
Heat Pump Repair in The Junction
Photo published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Heat pump work confirmed on their website
Last updated: By HeatPumpIndex Evidence Desk
About Thermal Exchange Service inc
HeatPumpIndex lists Thermal Exchange Service inc as a heat pump repair company serving The Junction, rated 4.1★ across 45 Google reviews.
Listed here for heat pump repair in The Junction. Its own page title names heat pump work.
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
What their own website says about heat pumps
THERMAL EXCHANGE SERVICE - TORONTO HVAC HEAT PUMP and FAN COIL SERVICE, REPAIR & MAINTENANCE - Thermal Exchange Ser
Quoted as found from their own site. How we match evidence.
The HeatPumpIndex score, line by line
39out of 100
- Reviews and reputation25 of 45
- Google rating, adjusted for how many reviews stand behind it (4.23 of 5)+15
- How many Google reviews there are (45)+11
- What it states on its own website0 of 30
Nothing on file for this one. Usually that means a thin website, or one this site could not read.
- Website and record14 of 25
- The website answered when we fetched it+8
- Its own website mentions heat pump work+4
- Posts its opening hours+2
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
What reviewers kept coming back to
- Slow to respond
- “called multiple times to arrange services and even followed up over email - only to be completely ignored”
- Billing dispute
- “the charges are astronomical, with very cheap parts marked up to ridiculous prices”
- Arrived when promised
- “Gary arrived right on time and was incredibly professional and helpful”
- Fair price
- “Very fair pricing and excellent service”
- Tidy worksite
- “They were quick and very clean. I would highly recommend using them”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Services
- Heat Pump Repair
- Condo Hvac service provider
What customers say
“They quoted me a price that was ridiculous. They wanted 50% more for a part that could easily be found on Amazon and other distributers. They also wanted 50% more for labour than numerous other contractors who are much more…”
Chrisvia Google reviews8 months ago
“After another company was unable to fix my air conditioning, Thermal Exchange came the next day and had the replacement parts I needed. Thank you so much for fixing my AC! Highly recommend.”
Mikevia Google reviewsa month ago
“I had a fantastic experience with Thermal Exchange Service Inc. Our 15-year-old Whalen heat pump in our Aurora condo was blowing only cold air. Gary arrived right on time and was incredibly professional and helpful. He quickly diagnosed a failed…”
Brianvia Google reviews6 months ago
“zero star. Terrible attitude. First, they exaggerate the problem, then they hit you with a massive quote. After that, the charges are astronomical, with very cheap parts marked up to ridiculous prices. Just imagine how they got the condo contracts.…”
Brucevia Google reviews3 months ago
“It's hard to find good service providers in this industry and this company came highly recommended. They did not disappoint. Steve quickly diagnosed and addressed an issue that two previous providers had not been able to resolve. Service ever since…”
Michaelvia Google reviews10 months ago
Hours
| Monday | 10 a.m.–4 p.m. |
|---|---|
| Tuesday | 10 a.m.–4 p.m. |
| Wednesday | 10 a.m.–4 p.m. |
| Thursday | 10 a.m.–4 p.m. |
| Friday | 10 a.m.–4 p.m. |
| Saturday | 9 a.m.–3 p.m. |
| Sunday | Closed |
Before you book, read the questions to ask heat pump repair companies.
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Thermal Exchange Service inc: frequently asked questions
Is Thermal Exchange Service inc well reviewed?
- Thermal Exchange Service inc holds a 4.1-star Google rating across 45 reviews. Read the newest reviews first, since a heat pump crew can change entirely inside a year.
Where does Thermal Exchange Service inc operate?
- Thermal Exchange Service inc works out of The Junction in the Toronto area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 325 Weston Rd Unit 9D, York, ON M6N 3P1.
How do I get a quote from Thermal Exchange Service inc?
- You can contact Thermal Exchange Service inc directly or through its website.
What does Thermal Exchange Service inc charge for heat pump repair?
- Thermal Exchange Service inc sets its own prices, but as a market benchmark diagnostic visit / service call (toronto) runs $80 to $150 per visit (CAD) across the GTA, according to Imperial Heating (Toronto, 2026). Add 13% HST, and request an itemized quote for numbers specific to your project.