Tracey Refrigeration
107 Google reviews
Heat Pump Installation in Whitby
5 photos published on this company’s Google Business Profile, collected August 2026. We did not take them and cannot confirm they show this company’s own work.
Registered for Ontario’s Home Renovation Savings heat pump rebate
Last updated: By HeatPumpIndex Evidence Desk
About Tracey Refrigeration
HeatPumpIndex lists Tracey Refrigeration as a heat pump installer serving Whitby, rated 4.8★ across 107 Google reviews.
Service options
- Onsite services
The HeatPumpIndex score, line by line
58out of 100
- Reviews and reputation39 of 45
- Google rating, adjusted for how many reviews stand behind it (4.80 of 5)+26
- How many Google reviews there are (107)+13
- What it states on its own website0 of 30
Nothing on file for this one. Usually that means a thin website, or one this site could not read.
- Website and record19 of 25
- The website answered when we fetched it+8
- On Ontario's Home Renovation Savings contractor register+8
- Posts its opening hours+2
- Has three or more photos+1
Reviews and reputation counts for 45 of the 100, what the company states on its own website for 30, and its website and record for 25. Nothing in this panel has been checked by anyone here: the middle pillar is the company writing about itself and a crawler reading the sentence. How the score is built.
What this site read
What reviewers kept coming back to
- Heat pump install
- “video installing the same Napoleon 9700 furnace and hybrid heat pump combo I was shopping (buy Canadian!) and knew this was my guy. From consultation through installation I couldn’t be happier. Photos of the inst”
- Quieter than the old unit
- “The unit i purchased and had installed is truly whisper quiet and compact. T”
- Fair price
- “I found the price very fair especially compared to local companies”
- Quick installation
- “removing the old unit and installing the new unit in about 3 hours”
- Slow to respond
- “Every single email was ignored”
- Billing dispute
- “We were then charged $350 for the visit. Unfortunately, after collecting payment, the company compl”
Themes come only from the Google reviews already stored against this listing, and each one carries the reviewer’s own sentence. A listing with fewer than three stored reviews gets none at all.
Ontario rebate programme
Tracey Refrigeration appears on Ontario’s Home Renovation Savings contractor directory as registered to install heat pumps under the programme, listed there as Tracey Refrigeration Inc. Homeowners generally need a registered contractor to claim the rebate.
Heat pump types on the register: Centrally Ducted ccASHPs, Ductless ccASHPs.
Being on this list is not a recommendation. The programme states that Enbridge Gas and the IESO do not endorse any of the contractors on it. Read from the official contractor directory on 2026-08-03. Confirm current status with the programme before you sign anything.
Services
- Heat Pump Installation
- Ductless Mini Splits
- Industrial
- Warehouse
- Restaurant
- Supermarket
- Resource Centre
- Folder: Solutions
- Across The GTA & Durham Region
- Cool Solutions for Every Space
What customers say
“If you’re a fussy home or business owner who appreciates attention to detail, and solid advice, these guys will not disappoint. 3 others declined or didn’t even quote when they realized what I was shopping for and expected. Saw Andrew’s…”
jdyyzvia Google reviewsa month ago
“I was pleasantly surprised at the great communication and service that I received from Tracey Refrigeration. I contacted them online and they delivered as promised. The unit i purchased and had installed is truly whisper quiet and compact. The installers…”
Douglasvia Google reviews10 months ago
“Decided to add more context since Tracey Refrigeration has been adversarial here for no real reason. We've worked with Tracey Refrigeration before - paid them thousands of dollars across a couple of jobs, no issues. That changed the last time,…”
Roastvia Google reviews2 months ago
“After much research and visits from various installers, I was fortunate to find Andrew. He arranged for someone to come the next day to ensure a new fireplace would retrofit into our existing space. He answered all my questions with…”
MHvia Google reviews7 months ago
“No heat from my furnace in the morning. I called and asked for a service call. Before I knew it there was the Tracy Home Comfort truck at my door. The furnace was checked. A part was needed replaced. Once…”
Williamvia Google reviews3 months ago
Hours
| Monday | 8:30 a.m.–6 p.m. |
|---|---|
| Tuesday | 8:30 a.m.–6 p.m. |
| Wednesday | 8:30 a.m.–6 p.m. |
| Thursday | 8:30 a.m.–6 p.m. |
| Friday | 8:30 a.m.–6 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Before you book, read the questions to ask heat pump installers.
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Tracey Refrigeration: frequently asked questions
Is Tracey Refrigeration well reviewed?
- Tracey Refrigeration holds a 4.8-star Google rating across 107 reviews. That is a strong score for a heat pump installer in the Greater Toronto Area.
Where does Tracey Refrigeration operate?
- Tracey Refrigeration works out of Whitby in the Durham area and serves surrounding Greater Toronto Area neighbourhoods. Its listed address is 1333 Thornton Rd S Unit 7, Oshawa, ON L1J 8M8.
How do I get a quote from Tracey Refrigeration?
- You can contact Tracey Refrigeration directly or through its website.
What does Tracey Refrigeration charge for heat pump installation?
- Tracey Refrigeration sets its own prices, but as a market benchmark central ducted air source heat pump, installed runs $5,000 to $12,000 per project (CAD) across the GTA, according to Imperial Heating (Toronto, 2026 price guide). Add 13% HST, and request an itemized quote for numbers specific to your project.